As a small team, we aim to respond to questions and support requests as quickly as possible. This document outlines our operating hours and the best ways to get in touch.
We’re available for support during office hours: Monday to Friday, 9:00am – 5:00pm (UK time).
We do our best to respond to questions and issues as quickly as possible within these hours.
Messages received outside office hours will be picked up the next working day. If something is genuinely urgent, please mention it in your message and we’ll try to help as soon as we can.
Thanks for your understanding — it helps us balance great service with focused project delivery.
The best way to contact us is by email at support@techandthat.com or by using this customer portal
If you still can't find an answer to what you're looking for, or you have a specific question, open a new ticket and we'd be happy to help!
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